Return and Refund

Our Promise

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  ✅ No return fees
  
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  ✅ No shipping costs (digital delivery only)
  
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  ✅ 30-day full refund
  
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  ✅ Lifetime replacement guarantee
  

Cancellation Policy (30-Day Right)

You have the right to cancel your purchase within 30 days from the date of delivery of the digital product, without providing any reason.

Since all products sold on productkeys.store are digital goods (license keys / activation codes) delivered electronically, the cancellation period begins on the date the product key or download information is delivered to your email address.

How to Cancel

To exercise your right of cancellation, you must notify us of your decision by a clear written statement, for example:

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  Email
  
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  Contact form message
  

You may use the sample cancellation form below, but it is not mandatory.

Contact Details

Business Name: ProductKeys.store

Address: 324 Hampshire Ct, Suite 3, Piscataway, New Jersey 08854, United States

Phone: +1 405 309 9471

Email: support@productkeys.store

Sample Cancellation Form

(Complete and send only if you wish to cancel)

I hereby cancel the contract concluded by me for the purchase of the following digital product:

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  Order number:
  
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  Product name:
  
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  Date of purchase:
  
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  Email address used for the order:
  

Name of customer:

Date:

Effects of Cancellation & Refunds

If you cancel this contract within the 30-day period, we will refund all payments received, using the same payment method used for the original transaction.

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  No refund fees will be charged
  
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  Refunds are typically processed within 5–10 business days
  

Refunds may be denied if:

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  The product key has been successfully activated
  
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  There is evidence of misuse or abuse
  
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  Fraudulent activity is suspected
  

This does not affect your statutory rights under applicable U.S. law.

Lifetime Replacement Guarantee

If the 30-day refund period has passed, ProductKeys.store offers a lifetime replacement guarantee.

If your product key becomes:

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  Invalid
  
• 
  Defective
  
• 
  Non-functional due to technical issues
  

You are entitled to one or more free replacements, subject to verification.

This guarantee applies only to the original purchaser and is not transferable.

Important Notes

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  All products are delivered digitally — no physical returns apply
  
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  Replacement requests must include proof of purchase
  
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  We reserve the right to refuse service in cases of abuse or violation of our Terms & Conditions
  

Governing Law

This policy shall be governed and interpreted in accordance with the laws of the State of New Jersey, United States, without regard to conflict-of-law principles.